For clothing, the shipping time should be between 3-5 business days though may vary depending on the shipping option you select when placing your order.
Shipping times for workout equipment is likely to be longer so please allow between 15-20 working days for these to arrive.
Where multiple items have been ordered, products may be shipped separately because they are packaged differently or at different times.
Please also note that international shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
If an order never arrived:
If your order didn’t end up arriving, be sure to let us know. First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost. If the shipping address was correct, get in touch with us at firstname.lastname@example.org noting your order number. We’ll see what can be done.